Case Study: Cuvama Achieves Better Value and Usability with Userpilot

How an Ex-Pendo Customer Found Better Value for Money and Usability with Userpilot

Cuvama, a value selling platform, needed a better way to onboard users and understand product usage. The team had been using **Pendo** for onboarding and analytics, but found it difficult to configure, hard to use, and expensive relative to the value they were getting.

**Userpilot** replaced Pendo and gave Cuvama an easier, no-code way to build onboarding flows, run an in-app resource center, and analyze customer behavior. With Userpilot, Leyre Iniguez could create targeted flows, support users in-app, and identify friction points without engineering help, resulting in greater value for money, faster workflow management, and better access to user data.

Cuvama

Leyre Iniguez

Customer Experience Lead