Case Study: Doppler Achieves 36% Higher Customer Lifetime Value with Userpilot

Doppler grows customer lifetime value by 36% with Userpilot

Doppler, a midsize MarTech company, faced a challenge in product adoption and user onboarding while relying heavily on engineering resources. They sought to replace their single-purpose changelog tool with a more comprehensive, no-code solution to better understand user behavior and drive engagement, leading them to implement Userpilot.

Using Userpilot, Doppler’s team independently tagged product events, built targeted onboarding flows and checklists, and acted on real-time analytics. This solution enabled them to guide users more effectively and gather feedback through in-app NPS surveys. As a result, Doppler grew customer lifetime value by 36%, increased average session duration by 2-3 minutes, and reduced their reliance on developers by around 90%, all achieved with Userpilot.

Doppler