Userlane
24 Case Studies
A Userlane Case Study
RENOLIT, a global manufacturer of high‑quality plastic films and sheets, struggled to train a dispersed workforce on InnoView, its innovation and investment management tool. Preparing and delivering instructor‑led training was time‑consuming and costly, and constantly changing processes made long‑term knowledge retention difficult. To simplify onboarding, personalize content for different user groups, and improve communication, RENOLIT turned to Userlane and its Digital Adoption Platform.
Userlane deployed interactive in‑app guidance and an on‑demand virtual assistant inside InnoView, shifting much training from classroom sessions to personalized, step‑by‑step support. The change delivered measurable impact: 75% reduced training time, application adoption rising from 60% to 91%, and significantly improved data quality—allowing the training team to focus on process improvement while employees became more efficient and self‑sufficient. Userlane’s solution became an integral part of RENOLIT’s learning and decision‑making processes.
Daniel Spang
Innovation Manager