Case Study: Nationwide Energy Supplier boosts employee onboarding with Userlane

A nationwide energy supplier enables digital learning

Nationwide Energy Supplier, one of the ten largest energy suppliers in Germany, needed a better way to support a multi-generational workforce through major digital change. As it introduced Workday as a new HCM platform across the organization, the company wanted to improve internal communication and help employees adopt the new system quickly and confidently.

Userlane provided in-app guidance within Workday to support employees through key HR processes at their own pace, enable remote onboarding, and reduce support requests. The solution helped the company onboard 3,000 users and achieved 44% user engagement with Workday in the first months, allowing the organization to shift from classroom training to interactive digital learning.