Case Study: HR Assistant achieves engaging, multilingual user onboarding with UserGuiding

How HR Assistant Makes User Onboarding Interactive and Fun with UserGuiding

HR Assistant, a cloud-based human resources management platform selling globally, was relying on long external manuals for user onboarding, which made the process boring and time-consuming to maintain. To make onboarding interactive, easier to update, and available in multiple languages, HR Assistant adopted UserGuiding’s no-code in-app onboarding platform.

Using UserGuiding, HR Assistant built interactive walkthroughs, tooltips, hotspots and language-segmented checklists without coding. After five months they eliminated external manuals, cut the time spent creating and updating guides, delivered tailored multilingual onboarding, and greatly improved both their users’ onboarding experience and overall product adoption — all enabled by UserGuiding.

HR Assistant

Roberto Billi

Chief Executive Officer and Founder of Business Web Apps