Case Study: aclipp creates a digital user onboarding experience with UserGuiding

How aclipp created a digital user onboarding experience with UserGuiding’s interactive tours

aclipp is a PR analysis software company that helps PR managers centralize work across channels, enrich it with KPIs, and generate reports and impact dashboards. As the company grew, it was onboarding customers through costly one-hour demo calls and support articles, which did not scale well and slowed time-to-value.

With UserGuiding, aclipp implemented a fully digital onboarding experience using product tours, hotspots, checklists, and a resource center. UserGuiding helped aclipp reduce onboarding effort and cost, onboard users within minutes, and improve adoption by letting users learn the product directly in-app without developer involvement.

aclipp

Sarah Amler

Digital Process and Marketing Manager