Case Study: Warsaw Community Public Library achieves 66% savings with Userful Desktop

Warsaw Community Public Library - Customer Case Study

Warsaw Community Public Library in Warsaw, Indiana, needed a better way to provide public computer access after its Windows PCs became a constant source of viruses, hacking issues, and downtime. As community demand grew, the library struggled to maintain enough reliable workstations without adding more support burden.

Userful provided Userful Desktop, a public computing solution designed for libraries that centralized management and delivered secure, locked-down desktops from a central system. The library expanded to 24 stations and reported a seamless rollout, strong patron satisfaction, and no need for dedicated IT staff to manage the computers. Userful also helped the library save about 66% in hardware, electricity, and support costs over ten years, including just under $10,000 per year in operating savings.

Warsaw Community Public Library

Tyson Barnett

Network Administrator