Case Study: TimeTac boosts onboarding completion by 20% with Userflow

TimeTac boosts onboarding completion by 20% with Userflow

TimeTac, a leading time tracking and workforce management platform, faced a challenge common to growing B2B products: ensuring all users could find value in their increasingly complex product. Users had no clear next steps after signup, key features were going undiscovered, and the team lacked visibility into where users were getting stuck. They chose Userflow to build a scalable, guided product experience without using precious engineering time.

Using Userflow's no-code builder, TimeTac implemented six guided onboarding tours, checklists, and a resource center to create a structured path to value. The solution resulted in a 20% improvement in onboarding completion, significantly improved activation rates, and accelerated feature discovery. Userflow enabled TimeTac to deliver a consistent experience across all user types and multiple languages without ongoing engineering involvement.

TimeTac