Case Study: Visma Dinero delivers 24/7 onboarding and support with Userflow

How Visma Dinero provides 24/7 onboarding and support with in-app content and AI Assistant

Visma Dinero, an accounting platform for entrepreneurs and small businesses in Denmark, needed a smarter, scalable way to onboard thousands of users and support them without relying heavily on developers. They chose Userflow to help product and marketing teams create in-app onboarding and communications with a no-code, plug-and-play approach.

With Userflow’s in-app content and GPT-4 powered AI Assistant, Dinero built personalized onboarding flows and 24/7 self-service support tailored with custom attributes, web-crawled sources, and custom instructions. Userflow helped Dinero reduce developer dependency, speed up time-to-market for campaigns and release notes, and provide continuous support to its 80,000+ customers.

Dinero

Mikkel Mejldal

Product Manager