Case Study: Aalgro Tracks improves app performance and user insights with UserExperior

How Aalgro Tracks App Performance and User Interaction on their Agri Marketplace App

Aalgro Tracks, an e-marketplace for agricultural produce, faced challenges using Firebase for app analytics as it was too technical and did not provide sufficient insights for their customer support team. With a user base often on low-end devices and poor networks, they needed a simpler and more insightful solution to track app performance and user interaction, leading them to the vendor UserExperior.

UserExperior onboarded the Aalgro team, who integrated its SDK to immediately start analyzing user sessions. The solution provided heatmaps to track interactions and performance metrics for various devices and networks. As a result, Aalgro could monitor launch times and their support team saved several hours in issue resolution using session replay, gaining faster insights from the very first day.

Aalgro Tracks

Deepanshu Mittal

Product Owner