Case Study: Commvault turns hundreds of survey responses into publishable proof in minutes with UserEvidence

Commvault turns hundreds of survey responses into 20 approval-ready quotes in minutes with UserEvidence

Commvault, an enterprise data protection and cyber resilience company, faced the challenge of manually sifting through hundreds of survey responses and call transcripts to find strong customer quotes for use as marketing proof. Cara Peterson, a Customer Marketing Manager, sought a solution to automate this process and save significant time. This led them to use the Recommendations Inbox from UserEvidence.

The UserEvidence solution automatically pulls in survey responses and Gong call transcripts, scores them for quality, and surfaces the strongest quotes. This allowed Cara to batch-process a large volume of responses and quickly identify approval-ready content. As a result, what used to take hours of manual work now takes only minutes, freeing up time to focus on building advocate relationships and supporting sales. UserEvidence enabled Cara to turn hundreds of responses into publishable proof efficiently.

Commvault