Case Study: Big Budda Boom saves time with Userback

How Big Budda Boom Saves Time With Userback

Big Budda Boom, a multimedia and design studio, struggled to manage client feedback efficiently across email chains and Microsoft Word documents. This made it hard to track feedback status, assign ownership, and capture contextual comments on audio, video, and graphic design projects. To solve this, the team turned to Userback.

Using Userback, Big Budda Boom centralized feedback for each project and gave clients a simple way to click directly on designs and add contextual comments. The vendor, Userback, helped the team assign tasks, notify the right people, and track resolutions in one place. The result was a much smoother workflow, faster project turnaround, and a time savings of hours, with the team now handling more than 200 feedback interactions across 5+ client projects.

Big Budda Boom

Andy Pudmenzky

Director