Case Study: GE Railcar Services boosts on-time shipping to over 90% with User Solutions' Workcenter SchedulerXL

GE Railcar Services triples on-time shipping to 90% with User Solutions

The customer, GE Railcar Services Corporation, a unit of General Electric that manages a large fleet of railcars, faced a challenge with on-time shipping accuracy at its repair shops. They partnered with the vendor User Solutions and implemented its Workcenter SchedulerXL software to address this issue.

User Solutions' Workcenter SchedulerXL helped the customer's production control managers better manage the railcar repair process. The solution prevented overbooking, established workcenter tracking, and created a master repair schedule. As a result, GE Railcar Services tripled its on-time shipping percentage from 30% to over 90% and improved its overall shop cycle time by several days.

GE Railcar Services Corporation