Case Study: Pacific Workplaces speeds client onboarding and boosts occupancy with Anvil

Pacific Workplaces - Customer Case Study

Pacific Workplaces, a chain of managed office spaces in California and Nevada, needed a better way to onboard new clients. The team was juggling multiple, confusing multi-page forms for leases, phone answering instructions, access, and billing, often leading to mistakes, missing paperwork, and onboarding that took more than a week.

Anvil streamlined the process by replacing the packet of forms with a single intake flow that collects each piece of information once and automatically populates the required documents, then routes clients to DocuSign for e-signatures. With Anvil, Pacific Workplaces cut onboarding time from one week to one day, reduced data-entry work from three days a week to less than one, and improved occupancy and revenue by speeding up client start dates.

Pacific Workplaces

Chase Curtis

Community Manager