Case Study: Seattle Fish boosts sales and efficiency with Pepper

Seattle Fish Prospects Easier with Real-Time Pricing and Inventory

Seattle Fish, a seafood and meat distributor, faced challenges with inefficient, manual order management which limited their sales reps' ability to sell consultatively. They lacked a customer-facing digital catalog, making it difficult for clients to discover new products and leading to pricing inconsistencies and delayed payments. To address this, they turned to the vendor Pepper for its white-label app platform.

By implementing Pepper's app, Seattle Fish provided customers with a seamless platform to browse a full catalog, place orders, and manage payments. This solution featured AI-driven product recommendations and real-time pricing automation. The results included sales reps spending 25% less time on manual processing, increased order values through better product discovery, and improved cash flow from faster payments. Pepper enabled the company to boost sales and enhance customer relationships.

Seattle Fish

Jim Locatell

Sales Representative