Case Study: Perrone & Sons speeds up ordering and boosts sales with Pepper

Perrone & Sons - Customer Case Study

Perrone & Sons, a specialty food distributor, was struggling with an archaic and complex ERP system that made order entry slow and inefficient for its sales team. This administrative burden prevented their relationship-focused sales representatives from spending adequate time with customers and growing the business. The company turned to vendor Pepper to implement a modern solution.

Pepper provided an integrated mobile app that streamlined the ordering process for both sales reps and customers. This solution delivered significant results, including a 5.2% increase in orders for new items outside of standard guides and a 63% long-term adoption rate for the app. The vendor's platform helped Perrone & Sons reclaim its market relevance by freeing up the sales team to focus on consultative selling and dramatically improving the customer experience.

Perrone & Sons

Rusty Perrone

VP of Sales and Co-Owner