Case Study: Loffredo Fresh Foods achieves faster ordering and $100K in weekly promo-driven revenue with Pepper

Pepper Helps Loffredo Fresh Foods Boost eCommerce and Streamline Promotions for an Extra $100k in Sales Per Week

Loffredo Fresh Foods, a family-owned Midwest produce distributor, faced operational challenges due to its reliance on outdated, time-costly ordering processes. Its Direct Sales Representatives (DSRs) were restricted to being order-takers rather than focusing on building relationships and developing new business. They turned to vendor Pepper for a solution using its AI-powered eCommerce platform to modernize operations and streamline ordering.

By implementing Pepper's platform, which includes the AI chatbot Casey for simplified ordering, Loffredo Fresh Foods unlocked significant efficiencies and growth. The solution allowed them to launch in-app promotions quickly, generating an additional $100,000 in weekly revenue. Furthermore, 68% of orders are now completed in five minutes or less, freeing DSRs to focus on strategic sales activities.

Loffredo Fresh Foods

Stan Smith

Director of Sales