Case Study: K&A Foods modernizes food distribution and boosts efficiency with Pepper

K&A Foods, an Australian broadline food distributor, modernized operations with Pepper - raising revenue and cutting out manual work

K&A Foods, a long-established Australian food distributor, faced significant operational challenges due to outdated legacy systems. Their sales representatives were manually writing orders, and back-office processes were plagued by redundant data entry and inefficiencies. Seeking a holistic technology upgrade, they initially planned to use a new ERP's eCommerce module but found it wasn't the right fit. They ultimately turned to the vendor, Pepper, for a solution.

Choosing the Pepper platform allowed K&A Foods to modernize its entire order-taking and processing workflow. The intuitive, mobile-responsive system streamlined operations, saving time for both reps and customers and increasing revenue by boosting basket sizes. The implementation of Pepper eliminated manual work, reduced errors, and positioned the company for future growth with a scalable, continually evolving platform.

K&A Foods

Josh Hughes

General Manager