Case Study: Alpha Eagle modernizes JanSan ordering and grows margins with Pepper

How Alpha Eagle used Pepper to cut order entry from 16 hours to minutes, boost high-margin JanSan sales, and streamline customer onboarding

Alpha Eagle, a food distributor, was struggling with an inefficient, manual order entry process. Their order desk was inundated with phone calls, texts, and emails, which consumed 16 hours of staff time each day and led to frequent errors, customer frustration, and missed cut-off times for orders.

By implementing Pepper's digital ordering platform, the vendor provided a centralized online system for customers. This solution eliminated manual data entry, reduced order processing to mere minutes, and eliminated errors. The results included a significant boost in sales of high-margin JanSan products and a seamless onboarding process for new customers, fundamentally transforming their operations into a proactive growth engine.

Alpha Eagle

Mohammad Shahid

Operations Manager