Case Study: Glacier Point Enterprises boosts sales and streamlines online ordering with Pepper

Glacier Point Enterprises - Customer Case Study

Glacier Point Enterprises, a global leader in direct store delivery, was struggling with outdated ordering systems like phone and fax. This fragmented process meant customers spent up to 40 minutes per order and only purchased familiar items, leaving new and seasonal products unseen. Their lack of a digital option was also costing them new business. They turned to Pepper to implement a modern eCommerce solution.

Pepper provided a mobile-first, branded online ordering platform that integrated seamlessly with the company's ERP system. This allowed customers to explore and order products anytime, leading to significant new sales from previously unseen items. The solution also saved customers time and improved the overall experience. With 1,200 users already onboarded, Glacier Point projects adoption to grow at least tenfold.

Glacier Point Enterprises

Olivia Mayo

Chief Marketing Officer