Case Study: Saint Joe Distributing boosts sales productivity with Pepper

Saint Joe Distributing - Customer Case Study

Saint Joe Distributing, a fourth-generation family-owned convenience distributor, was facing challenges supporting its growth due to its complex sales environment. Their distributor sales reps were spending excessive time troubleshooting orders instead of selling and had limited visibility into customer activity. They partnered with the vendor Pepper to implement a modern, flexible ordering experience without disrupting their existing successful workflows.

The solution from Pepper provided mobile, photo-driven ordering tools that improved the onboarding of new accounts and gave reps real-time visibility into orders. This enabled the sales team at Saint Joe to shift from order-taking to proactive growth activities, resulting in sales growth through digital channels, faster adoption of new products, and improved rep productivity and customer engagement.

Saint Joe Distributing

Dayle Stewart

Director of Sales