Case Study: Jazzercise achieves 70% reduction in accessibility issues with UsableNet

Jazzercise - Customer Case Study

Jazzercise, the original dance-fitness program with more than 8,000 franchisees and nearly 250,000 annual customers, depends heavily on its digital properties for class schedules, sign-ups and commerce. Facing a historic rise in ADA website accessibility litigation and a rapidly changing site environment, the company committed to a long-term accessibility program and sought an experienced partner to find and fix issues at scale.

Jazzercise selected UsableNet and its AQA platform to combine manual testing, automation, developer tools and training. With prioritized remediation and new developer processes, Jazzercise resolved about 70% of issues within six months, achieved roughly a 20% increase in accessibility success scores, and integrated UsableNet tools into an ongoing web development plan to keep its digital assets accessible.

Jazzercise

Jeff Uyemura

Digital Manager