Case Study: Kilpatrick IT Solutions, LLC achieves 24/7 expert support and cost savings with US Signal

US Signal Hosted Virtual Servers and Reliable Support Help MSP Deliver on Its Commitment to Customers

Kilpatrick IT Solutions, a New Hampshire–based managed services provider, needed a dependable data center partner and consistent technical support to keep its clients’ cloud and on‑premise environments secure and highly available. After experiencing costly, hit-or-miss support from previous providers, Kilpatrick turned to US Signal for infrastructure services, including hosted virtual servers and around‑the‑clock technical support.

US Signal delivered hosted virtual servers on its wholly owned fiber network and U.S.-based 24/7/365 solution engineers who typically answer calls within 30 seconds and can rapidly execute configuration changes. That partnership lowered Kilpatrick IT Solutions’ IT costs, enabled on‑the‑fly storage increases to avoid out‑of‑space incidents, optimized performance during setup, and improved client trust through reliable, immediately available support.

Kilpatrick IT Solutions, LLC