Case Study: Smartz achieves improved uptime and 30% colocation cost savings with US Signal

The world-class website provider, Smartz, worked with OneNeck to face their challenge of finding a flexible, inexpensive colocation.

Smartz, a Bend, Oregon–based web services firm that manages more than 3,000 business websites, faced recurring reliability and performance problems with its colocation provider that threatened customer experience and retention. Seeking a more dependable solution, Smartz selected US Signal for Tier III colocation services to host its servers and high-volume outbound traffic.

US Signal delivered a redundant, high-capacity colocation environment—featuring redundant power and on-site generators, a solar array and passive cooling, expandable racks with robust power options, 1 Gbps-capable fiber connectivity, and 24/7 biometric-secured monitoring—and managed a seamless migration with no customer downtime. As a result, Smartz saw immediate improvements in uptime and site performance, eliminated prior service “hiccups,” and reduced colocation costs by about 30%, enabling business expansion.

Smartz

Mark Knowles

Chief Executive Officer