Case Study: Monroy IT Services achieves minimized downtime and scalable cloud infrastructure with US Signal

Monroy IT Services - Customer Case Study

Monroy IT Services was engaged to modernize San Antonio Masonry & Tool Supply, which was hampered by disparate, poorly configured systems, eight‑year‑old servers that crashed frequently, slow transaction processing, limited wireless coverage, ransomware incidents and unpredictable hourly IT costs. To address these challenges, Monroy IT Services partnered with US Signal, leveraging cloud hosting, continuous monitoring and a predictable monthly service model.

US Signal implemented cloud‑based servers, continuous monitoring, a unified remote desktop environment and expanded wireless coverage, along with a flat monthly support plan. The result—reported by Monroy IT Services—was minimized downtime and elimination of frequent accounting‑system crashes, reduced capital expenses and freed physical space, faster processing and improved security and 24/7 support, all of which boosted customer service and made IT costs far more predictable.

Monroy IT Services

George Monroy

President and CEO