Case Study: Musicnotes.com achieves always-on, high-availability e-commerce with US Signal

Keeping an E-Commerce Site Always On

Musicnotes, the world’s largest e-commerce sheet music retailer serving over 5 million customers and with more than 30 million downloads to date, faced aging infrastructure and a need to free IT staff to focus on strategic work while ensuring high availability and performance for its Microsoft-based, high‑traffic e-commerce site. To address these challenges, Musicnotes selected US Signal to provide an enterprise-grade, highly available Infrastructure-as-a-Service platform (ReliaCloud) tailored to their mission-critical architecture.

US Signal implemented a customized ReliaCloud environment—right-sized database servers, storage tuned for high transaction volumes, and network load‑balancing for a global audience—after a generous proof-of-concept validation. The result was an “always available” and scalable platform that let Musicnotes quickly provision resources, reduce capital IT spend by eliminating infrastructure refreshes, and free internal teams to focus on customer-facing innovations, while maintaining the stability and performance needed to serve millions of users.

Musicnotes

Jon Higgins

Chief Technology Officer