Case Study: Milwaukee County achieves IT modernization, 100% availability and $10M cost avoidance with US Signal

How Milwaukee County upgraded their aging infrastructure by moving to a OneNeck data center, saving them millions of dollars

Milwaukee County needed to modernize aging on‑premises IT to support growing digital services while staying on a tight budget. The county selected US Signal to enable an agile, hybrid infrastructure and avoid large upfront capital costs, seeking scalability, reduced failure risk, and the ability to shift to an OPEX model rather than overhauling datacenter hardware.

US Signal delivered an enterprise-grade, highly available IaaS platform (ReliaCloud®) and managed services—running production workloads in a primary datacenter, housing dev/test and disaster recovery in a secondary site, and managing connectivity, OS, SQL and backups. The US Signal solution freed IT staff to focus on county services, ensured 100% availability and eliminated single points of failure, accelerated provisioning and centralization of IT, and produced approximately $10 million in hardware cost avoidance and operating savings over five years (versus an estimated $20M capital overhaul).

Milwaukee County

Chris Sacho

IT Manager