Case Study: Mount Mercy University achieves a reliable, higher-performance campus network and disaster recovery with US Signal

For better Performance and Greater Reliability

Mount Mercy University, a private institution in Cedar Rapids, Iowa with about 1,800 students, faced an aging network that could no longer reliably support roughly 2,000 users across two campuses. With only one staff member familiar with the infrastructure and outdated hardware and software, the university needed a full network refresh and outsourced IT support; they engaged US Signal to upgrade their campus networking, colocation and managed services.

US Signal assessed and modernized Mount Mercy’s environment—upgrading storage, cabling, wireless and core networking, migrating backups into an offsite colocation data center for disaster recovery, and consolidating software license management for tools like Veeam, VMware and SonicWall. The engagement delivered noticeably better performance and reliability, a trouble‑free DR migration to a secure data center, simplified license renewals, and a long‑term managed IT partner providing greater uptime and operational confidence for the university.

Mount Mercy University

Connie Snitker

Director of Technology Operations