Case Study: Mountain Park Health Center achieves 99.9% uptime and secure, HIPAA‑compliant IT across five clinics with US Signal

Connecting IT operations across five locations

Mountain Park Health Center is a non-profit community health organization operating five clinics in the Phoenix metro area that serves a rapidly growing patient base. As visits climbed, the center faced frequent network downtime, limited IT staff (one IT manager for all sites), insufficient security and unreliable backups needed for HIPAA compliance. To address these challenges, Mountain Park partnered with US Signal for managed hosting, managed security, disaster recovery/data backup, IP connectivity and 24/7 help-desk support.

US Signal migrated Mountain Park’s servers into a secure data center, provided high-speed IP connectivity to clinics, implemented managed firewall/IDS and continuous backups, and delivers around-the-clock remote support. The solution yielded immediate, measurable benefits: a guaranteed 99.9% uptime, downtime reduced from hundreds of minutes per month to just about 40 minutes per year, stronger HIPAA-aligned security, and reliable data protection—allowing staff to focus on patient care instead of firefighting IT issues.

Mountain Park Health Center

John Swagert

Chief Executive Officer