Case Study: Om Sweets scales revenue and orders with UrbanPiper

Om Sweets boosts revenue 60% with UrbanPiper

Om Sweets, a family-owned enterprise with 17 outlets, faced challenges in managing its menus and orders across multiple platforms and outlets. The process was laborious and required manual intervention, leading to frequent downtime. They sought a software solution from vendor UrbanPiper to help with seamless integrations and systematic restaurant management.

Using UrbanPiper's Hub and Meraki products, Om Sweets gained control of its menu from a single dashboard and established a direct online ordering channel. This solution resolved content discrepancies and streamlined operations. The implementation by UrbanPiper resulted in a 60% increase in revenue and a 46% increase in order volume for the customer.

Om Sweets