Case Study: Jamon Jamon streamlines kitchen operations and scales efficiently with UrbanPiper

Jamon Jamon streamlines 4 outlets with UrbanPiper

Jamon Jamon, a London-based authentic Spanish restaurant group, faced significant operational challenges as its online delivery order volume grew. Managing orders from multiple platforms like Uber Eats, Deliveroo, and Just Eat via separate tablets created a fragmented and complex kitchen operation, especially during peak hours. To regain control and streamline this process, they turned to the vendor UrbanPiper for a solution using their Hub product.

UrbanPiper implemented a consolidated system that provided a single dashboard and printer for all online orders, simplifying kitchen operations. This gave Jamon Jamon data-driven insights to analyze performance and make strategic pricing changes, and allowed for efficient scaling without additional hardware. The solution transformed their fragmented operation into a streamlined system, leading to continued success and growth. The UrbanPiper team also provided responsive support throughout the partnership.

Jamon Jamon