Case Study: Biryani by Kilo reduces order failures and scales revenue with UrbanPiper Hub & Prime POS

Biryani by Kilo boosts order volume 116% with UrbanPiper

Biryani by Kilo (BBK), a biryani restaurant chain in India, faced a major challenge with a high rate of order failures when receiving orders from third-party food aggregator platforms. This made catalogue and order management across multiple platforms a laborious and time-consuming process. To solve this, BBK turned to vendor UrbanPiper for a solution using its Hub and Prime POS products.

By implementing UrbanPiper's product suite, BBK gained centralized control over its restaurant operations. Using Hub, the chain could manage its menu across all aggregators from a single dashboard, while Prime POS streamlined inventory management across its outlets. The solution from UrbanPiper successfully resolved the order failure issues, resulting in a 116% increase in order volume and a 97% increase in revenue.

Biryani by Kilo (bbk)