Case Study: Adyar Ananda Bhavan Scales to 256 Outlets with UrbanPiper Hub and Meraki

Adyar Ananda Bhavan scales to 256 outlets with UrbanPiper, boosting order volume 38%

Adyar Ananda Bhavan (A2B), a prominent South Indian restaurant chain, faced significant operational challenges with the growth of online ordering. They struggled to manage orders across multiple aggregator portals, manually update menus and prices, and process order status updates. These inefficiencies led A2B to seek a solution from vendor UrbanPiper to streamline their operations.

UrbanPiper implemented its Hub and Meraki products to provide a consolidated online restaurant management solution. Hub automated the order flow and provided a single dashboard to manage all online channels and menus, while Meraki enabled a direct online ordering system for customers. This solution helped A2B scale to 256 outlets, resulting in a 157% increase in food readiness, a 38% increase in order volume, and a 66% reduction in cancellations.

Adyar Ananda Bhavan