Case Study: Stay Housed LA improves tenant access and accessibility with Urban Insight

Stay Housed LA improves legal aid access with Urban Insight

Stay Housed LA, a partnership providing legal aid to tenants facing eviction in Los Angeles County, faced challenges with its previous website. The site had significant user experience and accessibility barriers that prevented tenants, especially those with limited English proficiency or disabilities, from easily finding legal information and applying for services. The customer hired vendor Urban Insight to undertake a Drupal website and database redesign to overcome these obstacles.

Urban Insight redesigned the website with a mobile-first, accessible design and a robust backend database. The solution included multi-language support, clear navigation, and automated systems for application assignment and event management. The new platform from Urban Insight resulted in an inclusive, intuitive, and comprehensive digital tool that propels the customer's mission to protect tenants and strengthen communities.

Stay Housed LA