Urban Insight
40 Case Studies
A Urban Insight Case Study
The customer, Law Help NY, is an online tool that helps low-income New Yorkers solve their legal problems. They faced challenges with a nearly 20-year-old design and technology infrastructure that was impacting usability, accessibility, and performance, and raising security concerns. Pro Bono Net enlisted vendor Urban Insight to redevelop and migrate their site from a ColdFusion CMS to Drupal.
Urban Insight created a modern, mobile-optimized version of the website. They migrated thousands of pieces of content, ensured accessibility for visitors with disabilities, and pioneered a new approach to confidential geolocation for personalized resources. The solution provided a new analytics system for increased visibility into visitor interactions and established a modular, replicable Drupal platform for long-term sustainability and future expansion into other jurisdictions.