Case Study: Ortec Finance achieves real uptime visibility and stronger SLA tracking with Uptrends

Ortec Finance - Customer Case Study

Ortec Finance, a SaaS provider of quantitative solutions, needed better visibility into the real uptime and functionality of its web-based applications and services. Using Uptrends, the team wanted to go beyond simple availability checks to meet strict SLA requirements and ensure customers could reliably access logins, databases, and other critical systems.

Uptrends implemented Web Application Monitoring, Transaction Recorder, Advanced Availability Monitoring, and API Monitoring to test end-to-end workflows, monitor infrastructure components, and track SLA performance. As a result, Ortec Finance gained clear insights into actual uptime, improved reporting and alerting, and better transparency through maintenance-aware SLA tracking and public status pages—helping it keep services online and functioning for its customers.

Ortec Finance

Erwin de Winter

Head of Operations