Case Study: NeoGrid achieves high availability for 74 web applications with Uptrends

Neogrid - Customer Case Study

NeoGrid, a provider of supply chain management solutions, needed a way to keep its 74 web applications highly available and functioning correctly for users across regions. The company evaluated several monitoring vendors and chose Uptrends for its strong technology, price, and especially the personalized support and guidance in selecting the right package.

With Uptrends, NeoGrid uses operator groups, 230+ global checkpoints, more than 90 transaction monitors, the Transaction Recorder, scripting/API tools, and scheduled reporting to monitor real user flows, update scripts quickly, and track KPIs and SLAs. As a result, NeoGrid can detect localized outages, verify critical processes like SSO logins and invoice checks, and generate reliable uptime/downtime reports for management and customers.

NeoGrid

Jeferson Marques

Global Operations Analyst GEO