Case Study: Exact proves SLA compliance and improves monitoring with Uptrends

Exact monitors 7 countries with Uptrends

Exact, a provider of cloud-based accounting and CRM software for SMEs, needed an external monitoring solution to verify its service availability and prove it was meeting its SLAs to customers. They required a product that could integrate with their existing alerting system and provide clear reporting. They chose Uptrends Enterprise for website uptime, performance, and application monitoring.

The solution from Uptrends provided custom dashboards for at-a-glance availability statistics and easy reporting to prove SLA compliance. Transaction monitors verified key application functionality and performance, aiding in rapid root-cause analysis after deployments. Uptrends' alerts were seamlessly integrated into Exact's existing Splunk On-Call system. The implementation gave Exact clear visibility into their service's health across seven countries and made it easy to demonstrate they were meeting their commitments.

Exact