Case Study: SocketLabs achieves reliable email uptime monitoring with Uptime.com

SocketLabs - Customer Case Study

SocketLabs, a company that helps businesses deliver email reliably, needed external uptime monitoring because its in-house tools only covered internal metrics. After frustrations with Pingdom’s false downtime alerts and lack of product improvements, the team looked for a more dependable monitoring partner. Uptime.com was chosen to provide reliable alerting and a fuller view of infrastructure performance.

With Uptime.com, SocketLabs quickly configured hundreds of SMTP, API, and Transaction checks in just 24 hours, along with private locations, integrations, status pages, reports, and alert escalations. The company has continued using nearly every part of Uptime.com’s monitoring platform for four years, and its team says the service is easy to use, reliable, and backed by responsive human support.

SocketLabs

Matt Soler

Senior Director of DevOps