Case Study: Newswire achieves reliable full-network monitoring with Uptime.com

Newswire - Customer Case Study

Newswire, a press release distribution service, needed better visibility into its growing web infrastructure but was limited by the number of monitoring tests in its previous website monitoring plan. As a result, the company had to choose which systems to monitor and risked missing issues across its distribution network. Uptime.com provided the additional coverage Newswire needed, along with monitoring for uptime and transaction checks.

With Uptime.com, Newswire configured monitoring across its entire infrastructure without needing support calls and set up an escalation process using email and SMS alerts. Uptime.com alerted Newswire to 60 website outages, 5 login issues, and 9 server accessibility problems, allowing the team to respond quickly and fix each issue. The result was 24/7 monitoring coverage with a low false-positive rate and greater confidence in the reliability of Newswire’s services.

Newswire

Johnathan Pike

Senior Software Developer