Case Study: WM Brown boosts fire protection efficiency with Uptick

WM Brown cuts admin time and gets reports out within an hour with Uptick

WM Brown, a fire protection maintenance company based in Glasgow, faced challenges with generic asset maintenance platforms that failed to meet the specific needs of their industry. Seeking to improve their operations, they recognized the need for a purpose-built solution and turned to Uptick for its industry-specific fire protection software.

Uptick implemented its software and provided comprehensive support through its onboarding program, which included data migration, team training, and system configuration. The Uptick mobile app provided significant field efficiencies, allowing engineers to report defects instantly and spend less time in the office. This resulted in WM Brown's engineers completing more jobs daily, reducing operational costs, and increasing billable hours, all of which had a major positive impact on the company's bottom line.

WM Brown