Uptech
22 Case Studies
A Uptech Case Study
Waves Car Wash, a high-volume express car wash in Boston, faced the challenge of adding a digital customer layer for payments and access without replacing their existing CleanTrak operations platform or requiring on-site terminals. They engaged Uptech to build a solution that would eliminate manual processes and staff involvement for a smoother customer experience.
Uptech built a cross-platform web, iOS, and Android app that integrates with CleanTrak to handle payments, subscriptions, and on-site wash activation. The solution provided two access paths for subscribers and one-time users, moving the entire purchase and activation flow online. As a result, Uptech delivered the digital platform in three months, lowering the operational load for Waves Car Wash and providing a fully self-service experience for its customers.