Case Study: Sprent achieves a more stable, feature-rich delivery app with Uptech

Sprent boosts app stability to 99.8% with Uptech

Sprent, an on-demand delivery app operating in Saudi Arabian cities, faced significant challenges with app stability and limited functionality. Their existing iOS and Android apps experienced frequent crashes, which was a critical issue for a service reliant on speed and reliability. The customer also needed to add essential features like easier payment options and better order tracking. To address these problems, Sprent partnered with the vendor Uptech.

Uptech began by conducting a technical audit and then refactored the codebase to improve stability, which rose above 97%. They integrated the HyperPay payment system and expanded the app's features to include live order tracking and in-app courier chat. As a result of Uptech's work, the apps achieved a 99.8% crash-free user rate, gained over 20,000 installs, and maintained a 4.5-star average rating.

Sprent