Case Study: Otis Oat M!lk achieves faster wholesale order processing and new customer growth with Upstock App

Otis Oat M!lk cuts order processing from a whole morning to 20 minutes with Upstock App

Otis Oat M!lk, a growing producer of non-dairy milk, faced the challenge of expanding its customer base and streamlining its wholesale ordering process with a small, lean team. The company needed an efficient way to reach new businesses and manage orders without the resources for a large sales force. They turned to the vendor, Upstock, and implemented its ordering system and platform to address these challenges.

Upstock provided a solution that acted as both a streamlined ordering system and a marketing tool, serving as a "shop window" for the Otis brand. The integration with their inventory system, Cin7Core (DEAR), automated order processing, significantly reducing administrative tasks. The results were substantial; Otis gained new customers who discovered them through Upstock searches, leading to fascinating project inquiries from niche businesses. Efficiency improved dramatically, with order processing time cut from a whole morning to just 20 minutes, enabling the company to confidently scale its operations.

Otis Oat M!lk