Case Study: Embra achieves reliable, traceable ordering with Upstock App

Embra streamlines restaurant ordering with Upstock in 2 clicks

Embra, a two-hat award-winning restaurant in Taupō owned by chef Phill Blackburne and his wife Nora, faced significant challenges with its traditional ordering process. The chef-owner struggled with lost phone orders, poor communication, and a lack of accountability from suppliers, which created risk and wasted time. To solve this, the restaurant implemented the Upstock App, a digital ordering platform designed for chefs.

By using the Upstock App, Embra gained full traceability and reliability for its orders. The solution eliminated lost orders and provided immediate confirmation, ensuring ingredients would arrive. The Upstock App's messaging function also improved communication with suppliers, allowing for real-time updates on ingredient availability. This streamlined the entire ordering process, saved time, cut down on mistakes, and removed the risk factor previously associated with phone orders.

Embra