Case Study: Best Ugly Bagels streamlines wholesale ordering and stock transfers with Upstock App

Best Ugly Bagels saves hundreds on lost stock disputes with Upstock

Best Ugly Bagels, a New Zealand-based bagel and coffee shop, was facing significant logistical challenges with its ordering and stock transfer systems. As the business expanded to multiple outlets and wholesale customers, its reliance on docket books, email, and a clunky in-house app led to frequent mix-ups, lost orders, and internal friction. These issues were costing the business time and money and damaging staff relationships.

By implementing Upstock, the company streamlined its entire ordering process. The Upstock app provided complete visibility of orders for staff and wholesale buyers, making internal transfers and external orders much easier to manage. This solution resulted in improved staff relationships, saved hundreds to thousands of dollars by resolving lost stock disputes, and enabled business growth by making it easier for wholesale customers to order more and try new products.

Best Ugly Bagels