Upstart
30 Case Studies
A Upstart Case Study
West Auto Sales, a car dealership, needed a better way to serve first-time and thin-file car buyers who often faced slow approvals and high rates, while also aiming to increase its overall profitability and maintain its fast speed-to-close. To address this, the dealership partnered with Upstart and implemented its AI-powered Upstart Auto Finance service.
Using Upstart's solution, which analyzes thousands of data points beyond traditional credit scores, the dealership achieved rapid approvals and competitive rates. This resulted in an average profit of $3,500 per vehicle retailed, exceeding their goal by $500. In just two months, Upstart was used for over 80 deals, accounting for 10-15% of their total business and significantly improving the customer experience with its speed and ease.