Case Study: The Atlantic Federal Credit Union grows membership and limits losses with Upstart

How The Atlantic Federal Credit Union is Exceeding Membership Goals in an Uncertain Economic Climate

The Atlantic Federal Credit Union is a community-chartered, low-income designated credit union serving members in Union and Essex counties in New Jersey. Facing high inflation and rising rates, The Atlantic needed a way to grow membership and keep lending competitively while still meeting strict geographic and credit requirements, so it turned to Upstart and the Upstart Referral Network.

With Upstart’s AI-powered lending and referral network, The Atlantic was able to approve more creditworthy borrowers, streamline the digital application and funding experience, and verify that members met its field-of-membership and CIP requirements. In just seven months, the credit union exceeded its volume goals while keeping losses below 1% versus a target loss ratio of 3% to 5%, and it also diversified its membership with higher-income members.

The Atlantic Federal Credit Union

Jason Reed

Chief Operating Officer