Case Study: AgFed acquires new loans and members with Upstart

AgFed - Customer Case Study

AgFed, a Washington, D.C.-based agriculture federal credit union, wanted to grow membership and increase personal loan volume without taking on more risk. Facing rising digital expectations, pandemic-driven competition, and labor-intensive internal processes, AgFed needed a partner that could help it expand lending while maintaining full control over credit policy.

AgFed turned to Upstart and its Referral Network for personal loans, using Upstart’s AI underwriting, nationwide marketing, and servicing to create a seamless digital lending experience. The credit union went live in just 54 days, has originated over $7 million in loan volume, and acquired more than 400 new members, while also lowering its minimum FICO score from 640 to 600 without increasing losses.

AgFed

Margie Click

President and CEO