Upsell
13 Case Studies
A Upsell Case Study
Ava Estell, a skincare brand, sought to maximize the value of its significant online traffic. The founder, Yaw Okyere, worked with the eCommerce CRO agency Shivook, which identified optimizing the post-purchase funnel as a key opportunity. Their challenge was to capture more revenue from customers after they had already completed a purchase.
Shivook implemented Upsell.com to customize the thank you page with personalized one-click upsells and downsells. They also used it to collect over 15,000 customer birthdays and gather post-purchase feedback. This solution, integrated with a Klaviyo email flow, generated over £20,000 in additional Upsell.com revenue within 30 days and another £7,000+ from the subsequent birthday email campaign, demonstrating a significant and immediate measurable impact.
Jacob Elbaum
Founder